Training
Work on a Module
Once a module has been assigned to you, you can work on it by clicking the View Assignment button on the module assignment card on the My Training page.
This will take you to the Module Assignment Details page. Near the top of this page, you will see your current progress toward completing the module, indicated as a percentage for each completion criteria.
Below this, you will see the set of prospects that have been included in the training module. You can call any of these prospects to make progress on your module requirements. For example, in the Objection Handling example above, if the prospect raised an objection during a call and you paraphrased the objection back to them, then the "Paraphrase" requirement would be marked as met.
Note
You can only make progress on a module assignment by calling prospects on the Module Assignment Details page. Calls to the same prospect from other pages will not count toward your assignment progress.
Once you have completed all of the requirements for a module assignment, the assignment will be marked as done.