Introduction
Benefits and Features
Three key benefits of SalesMagic are:
- Decrease your sales ramp-up time through targeted and realistic practice with ideal customer profiles.
- Support on-going certification efforts across your sales organization to ensure consistent and targeted training.
- Provide sales managers and enablement teams with deep insights into organizational knowledge and skills.
The following sections highlight some of the core features of SalesMagic.
Prospects
- Create custom prospects that represent your ideal customer profile (ICP) using generative AI
- Access a library of hundreds of built-in prospects across many industries and job titles
- Use generative AI to produce unique professional headshots for all of your prospects
- Full control over the personality and difficulty level of prospects, including experience, motivations, budget authority, decision-making power, etc.
- Control the voice for prospects using state-of-the-art speech generation technologies
- Share any prospects with the other members of your team or organization for consistent training
Calls
- Make voice calls to any prospect, using a familiar video conferencing interface
- Follow-up calls where the prospect remembers your previous call and any action items
- Optionally turn on video for your side of the call for greater realism
- Access the entire collection of prospect calls that you've ever made
- Drill down into any call to get insights, metrics, action items, and full transcripts
- Email notifications for all new calls along with insights and links to more details
- Download your call data in a simple text format
- Support for capturing audio recordings of all calls with the ability to play back recordings
Training
- Training modules that let you practice various key selling skills
- Modules have one or more prospects and various completion requirements that can be configured
- You can assign modules to yourself to practice or they can be assigned to you by your manager
- Generative AI analysis of your training module calls to assess your progress
- Email notifications for new training module assignments so that you don't miss them
- View leaderboards of the highest-performing sales reps in your organization
Collaboration
- Organizations can have many users, with easy worflows to invite new users to your org
- Support for different user roles with a permission model for what each role can do
- Managers can see all of the sales reps on their team and get overview stats for each of them
- Webhook support to let you integrate changes in your org with your internal systems
- Users can customize their name and avatars images that are shown to the rest of their team
- Full access to your account's billing history and a detailed breakdown of usage in the current billing cycle
- Industry-leading privacy controls and security infrastructure