Security

SalesMagic is focused on providing a secure environment for your company data. Below are some of the key security features that we provide.

Data Protection & Storage

• All data in transit is protected using TLS 1.3 encryption protocols
• Geographically distributed data centers
• Multi-layered redundancy with automatic failovers and backups
• Data segregation by design - strict tenant isolation architecture

Access Control & Authentication

• Role-based access control (RBAC) with principle of least privilege
• No passwords are stored for user accounts (uses passwordless sign in)
• All credentials are encrypted at rest using AES-256
• Automated session management with configurable timeout controls
• Single Sign-On (SSO) support
• Regular access reviews and privilege auditing

Infrastructure Security

• Application firewall with DDoS protection and mitigation systems
• Continuous security monitoring and alerting
• Regular security patches and updates

Operational Security

• All platform providers are SOC2 compliant and ISO 27001 certified
• Regular penetration testing by third-party security firms
• Comprehensive security incident response plan
• 24/7 security monitoring and alerting
• Detailed security audit logging with retention policies

Employee Security

• Background checks for all employees
• Regular security awareness training
• Documented security policies and procedures
• Access revocation protocols for departing employees
• Strict change management procedures

Compliance & Certifications

• Compliance with industry security standards
• Regular review and updates of security policies
• Comprehensive audit trails and logging
• Incident response and notification procedures

Data Privacy & Protection

• Privacy-by-design architecture
• Clear data handling and processing procedures
• Regular privacy impact assessments